Are you ready to grow your business?  These are MUST have classes!

We are excited to offer instructor led Linkedin for Business Development, Twitter for Business Development, Facebook for Business Development and Blogging courses. 
Want to take a class in the comfort of your own office or home go to our Sell More Store.

Using Linkedin for Business Development
Live demonstration of using Linkedin for business development.  This course is for sales and marketing departments.  High energy instructor led session.

Attendees will learn:
How to optimize your Linkedin Profile
How to stay in front of your customers
How to find any email address
How to leverage your connections for warm contacts
How to find industry and competitive information

Social Media Training May 13, 9-10:30 Linkedin for Business Development $99.95 May 19, 9-10:30 Twitter for Business Development $99.95 Selling in 2010, 3 hour workshop $199.95 Using Social Media for Quality Customer Service $99.95 Netiquette and Privacy for Social Media $99.95 Social Media Strategies for Marketing Leaders, 3 hour workshop $199.95

4555 Lake Forest Dr., Suite 650, Cincinnati, OH 45242
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Selling in 2010: Integrating Social Media Into Your Entire Sales Process
Social media works best when effectively connected to every step in the sales process. Creating a professional, persuasive social media image helps you prospect more efficiently, communicate persuasive positioning statements, set appointments, and gain referrals. In order to be effective, you must have clear social media goals and present your company’s brand in a consistent way. Accelerated Business Results (ABR) offers the workshop Integrating Social Media Into Your Entire Sales Process to help you connect social media to every step of your sales process to achieve your company’s goals.
Topics covered:
• Identifying relevant social media sites and relevant tools • Creating a professional social media image • Using social media to prospect, communicate, persuade, set appointments, and gain referrals • Using social media to reinvigorate stalled business opportunities • Creating a time management and productivity plan
Social Media Strategies for Marketing Leaders
According to a 2009 poll from eMarketer.com, 57 percent of business professionals surveyed use some form of social media for marketing purposes. Social media helps your company better understand your customers, nurture valuable business relationships, announce upcoming company events and successes, and improve your customer service offerings. However, using social media successfully depends upon your implementation strategy. Accelerated Business Results’ (ABR) Social Media Strategies for Marketing Leaders course helps you develop a social media strategy by looking at which tools to use and what to do on a daily, weekly, and monthly basis. This class will cover what your social media policy should entail and help you define goals and best practices for your social media strategy.
Topics covered:
• Identify social media sites and relevant tools • Examine social media strategies and the components of an effective plan • Look at competitor strategies and learn how they will impact your plan • Identify common social media blunders • Develop a social media disaster recovery plan
Netiquette and Security for Social Media
Social media provides valuable opportunities to improve customer service and increase sales, but taking advantage of these outlets means understanding social “netiquette” and security. Diving into social media without considering your audience and how to best introduce your company can potentially damage your image or put your private information at risk. Accelerated Business Results (ABR) offers the Netiquette and Security for Social Media workshop to cover these essential skills to advance your company through social media. Learn through real-world examples how to represent and protect your brand in social networks like Twitter, Facebook, and LinkedIn.
Find out how to:
• Manage your brand and professional persona • Understand your audience • Use the top dos and don’ts of social media to your advantage • Avoid the most common social media blunders
Making the Most of Customer Conversations
Finding new customers in today’s economy is difficult, and it can also put a strain on your company’s valuable resources. Room for potential growth lies in your existing customers, which makes every employee and customer interaction crucial to your company’s continued success. Accelerated Business Results’ (ABR) Making the Most of Customer Conversations seminar helps expand your company by building upon existing customer relationships. You will learn how to explore and fulfill customers’ additional needs, which protects your customer base while strengthening your business. This seminar is ideal for any service or sales professional looking to develop the following skills:
• Learn about the customer’s needs • Uncover additional needs • Articulate value for the customer • Move the customer forward with a new commitment • Address the customer’s questions and concerns

Using Social Media for Quality Customer Service
Are your customers talking about you? If so, are you responding? Social media is an innovative way to open more lines of communication between you and your customers, which provides opportunities for superior customer service. By listening, learning, and responding with social media, you can improve your customer relations and expand your reach. But how should social media be used to improve customer service? Accelerated Business Results’ (ABR) course on Using Social Media for Quality Customer Service introduces you to the best tools and methods for communicating with your customers, while also showing real-world examples of customer service best practices and the pitfalls to avoid.
Topics covered:
• Areas where social media is being used • Customer service tools • Customer service best practices • Customer service mistakes and how to avoid them
Twitter for Business Development
Not sure if Twitter is for you? Over 66 million users today.

Attendees will learn:
How to find people to follow
How to set up your Twitter profile
How to grow your followers
How to monitor your brand
How to earn business using Twitter


4555 Lake Forest Dr., Suite 650, Cincinnati, OH 45242
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Want us to come to you for a custom class for your sales, recruiting or marketing team?
Schedule us today!